[NOTE: This post was updated November 2016] In “Leading Change,” John Kotter (1996) outlined an 8-Stage Process to Creating Major Change:...

In “Culture by Default or by Design?” Edmonds and Glaser (2010) talk about the challenge of describing the culture of an organization. In...

In an article titled, “What Really Motivates Workers” in the January-February 2010 issue of the Harvard Business Review, Amabile & Kramer...

[NOTE: This post was updated October 2017] When making decisions about whether or not to hire prospective job applicants, interviewers...

[NOTE: This post was updated December 2023 for freshness & accuracy.] Many years ago, while waiting for a show at a nice hotel in Dallas,...

Workplace incivility is defined as “the exchange of seemingly inconsequential inconsiderate words and deeds that violate conventional...

This is part II – Hyperactive Workplace – of a 2-part series on Dr. Robert Holden’s book, “Success Intelligence: Essential Lessons and...