STEVE NGUYEN, PHD
Designed a 5-day certificate program.
Designed a culture change initiative.
Designed a Leadership Development workshop to empower managers and employees to become more effective leaders.
Comprehensive onboarding packet covering Before First Day, First Day/Orientation, First Week, First 90 Days, and First Year.
Designed 2-week Leadership Academy program to equip Client Managers with expertise in healthcare revenue cycle & mastery of physician healthcare practices.
Designed a Leadership Academy program to train front-line managers and mid-level directors to become more effective leaders.
Designed and delivered an executive-level Succession Planning presentation.