Quitting can be a smart decision, and it’s nothing to be ashamed of. In her book Quit: The Power of Knowing When to Walk Away, Annie Duke explores a bias most of us carry: we celebrate those who push through, and we quietly judge, or outright condemn, those who walk away. But Duke argues that quitting a course of action is sometimes the smartest way to win in the long run, whether you’re cutting your losses at the poker table or turning back on a mountain climb so you can try

Whether you provide customer service or contract with a vendor to do it, remember who you contract the work out to (i.e., third party vendor), and what they do or don’t do (good and bad) reflects back on you as the business owner — your products and/or services and your reputation. “. . . just having satisfied customers isn’t good enough anymore. You don’t own those customers. They’re just parked on your doorstep and will be glad to move along when they find something better

Life's toughest, most difficult lessons are actually quite simple! What's more, although some of these life lessons can be extremely painful, long, and taxing, they also turn out to be extremely rewarding and even life-changing! The first life lesson is that your life is your own, and you should never feel pressured to have someone else live their life vicariously through you.  The second life lesson is that you can change your life by changing your attitude and perspective

Vince Molinaro's Community of Leaders (2024a) book is a follow-up to his previous book, Accountable Leaders (2020). In the last chapter...

Jessica Chen's book, "Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons" is fantastic! "The Quiet Culture bias is the...

"Two men look out the same prison bars: One sees mud and the other stars." -Frederick Langbridge It's very easy and so tempting to be...

The Cambridge Dictionary defines the saying, "light a fire under someone" in this manner: to make someone act quickly or forcefully,...

"A liar will not be believed, even when he speaks the truth." -Aesop In a 2015 Hallmark Christmas holiday movie called, "I'm Not Ready...

Bronnie Ware is an Australian woman who spent many years working in palliative care. Her patients were those who had returned home to...

According to the book The Leadership Challenge, one of the things leaders can start doing to become better leaders is to ask people to...

Petty is an interesting word. The Collins Online Dictionary defines it as: mean or ungenerous in small or trifling things a petty person...

Photo: Jocko Willink (left) and Leif Babin (right) I've written before about "extreme ownership" and how passing the buck (i.e., blaming...

I was once part of a leadership development initiative (in 2019) that required partnering and collaborating with a third-party vendor,...

In this book review of The Leadership Challenge (7th ed.) by James (Jim) Kouzes and Barry Posner, I'll compare the 7th edition (2023) to...

“Being busy does not always mean real work. The object of all work is production or accomplishment and to either of these ends there must...

If there's one thing I've learned from attaining my Ph.D. it is this — don't outsource your thinking. As a society, we've become lazy,...

SUMMARY Based on her many years of watching all types of individuals react to the issues surrounding diversity, equity, inclusion, and...

Professor Harry M. Jansen Kraemer, Jr. of Northwestern University’s Kellogg School of Management says a values-based leader aims to...

“Leadership is a future-oriented ability to establish direction, align people, and help others to work together. We believe a leader is...

From front-line leaders all the way up to C-suite leaders, I have seen, time and time again, how managers have made a mess in delivering...