[NOTE: This post was updated March 2018] Many of us have seen, heard, or read about the computer geek who is so consumed about...

In his book, “The Happiness Advantage” (2010) Shawn Achor asserts that happy employees can actually help improve an organization’s bottom...

A recent study found that the more power people have, the more likely they will discount advice due to an elevated sense of confidence in...

Steve Jobs, the charismatic and visionary founder of Apple Computers has resigned (August 24, 2011). Not to worry, he’s now assumed the...

[NOTE: This post was updated November 2016] Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job,...

“Failure is not fatal. Failure should be our teacher, not our undertaker. It should challenge us to new heights of accomplishments, not...

[Note: This post was updated January 2021 for freshness & clarity.] In “Information Overload: Causes, Symptoms and Solutions,” an article...

[NOTE: This post was updated January 2017] Multitasking is a word that gets thrown around a lot these days. But it’s important to...

[NOTE: This post was updated October 2016] “Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior...

Some of you may have heard that when leaders set high expectations followers rise to meet them. Well, there’s actually a concept called...

In his book, Good Boss, Bad Boss, Robert Sutton talks about a problem many of us see in our workplaces — too much talking and not enough...

Research on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...

“Coaching is normally seen as an activity to enhance performance and achievement of goals” (Buckley, 2010, p. 394). When coaches talk...

In an email exchange, Professor Robert I. Sutton (author of the highly acclaimed book, “The No Asshole Rule”) asked me if I was...

[NOTE: This post was updated November 2016] In “Leading Change,” John Kotter (1996) outlined an 8-Stage Process to Creating Major Change:...

[NOTE: This post was updated October 2017] When making decisions about whether or not to hire prospective job applicants, interviewers...

[NOTE: This post was updated December 2023 for freshness & accuracy.] Many years ago, while waiting for a show at a nice hotel in Dallas,...