Steve Nguyen, PhDNov 26, 2010The Dangers of Charismatic Leaders[NOTE: This post was updated December 2022 for freshness & clarity, and to remove and replace broken URL links.] Professor Robert Sutton...
Steve Nguyen, PhDNov 5, 2010Workplace Incivility Causes Mistakes and Even KillsResearch on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...
Steve Nguyen, PhDSep 3, 2010Coaching and Mental Illness“Coaching is normally seen as an activity to enhance performance and achievement of goals” (Buckley, 2010, p. 394). When coaches talk...
Steve Nguyen, PhDAug 12, 2010Book Review: Good Boss, Bad BossIn an email exchange, Professor Robert I. Sutton (author of the highly acclaimed book, “The No Asshole Rule”) asked me if I was...
Steve Nguyen, PhDFeb 5, 2010Implementing Change and Overcoming Resistance[NOTE: This post was updated November 2016] In “Leading Change,” John Kotter (1996) outlined an 8-Stage Process to Creating Major Change:...
Steve Nguyen, PhDDec 13, 2009People with a Situational Value System[NOTE: This post was updated December 2023 for freshness & accuracy.] Many years ago, while waiting for a show at a nice hotel in Dallas,...