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Book Review: Scaling Up Excellence
As owner of the WorkplacePsychology.Net website (it's now defunct and is part of SteveNguyenPhd.com/blog), which continues to get a high...
Steve Nguyen, PhD
Feb 9, 2014


Can Apple Remain Innovative Without Their Visionary Leader?
In January 2009, Michael Hiltzik of the Los Angeles Times wrote: “No American CEO is more intimately identified with his company’s...
Steve Nguyen, PhD
Sep 18, 2013


Workplace Bullying Is Not Employee Dissatisfaction and Is Different from School Bullying
This post is in response to an article titled “Thou Shalt Not Bully” that was posted on HCOnline, Australia’s online magazine for senior...
Steve Nguyen, PhD
Jul 24, 2013


Locus of Control: Stop Making Excuses and Start Taking Responsibility
[NOTE: This post was updated June 2020 for freshness & accuracy] In my former career as a mental health counselor, I encountered many...
Steve Nguyen, PhD
Jun 5, 2013


Organizational Diversity Initiatives
[Note: This post was updated March 2021 for freshness & clarity.] Diversity initiatives usually sound great on paper and on an...
Steve Nguyen, PhD
May 26, 2013


Half-Truths and Omission of Facts in Selling
My first job was working for a sporting goods store in a mall. I was really excited because it was a well-known company and had a sister...
Steve Nguyen, PhD
Mar 31, 2013


Good Liars: Their Characteristics and Why They are So Hard to Detect
[NOTE: This post was updated July 2024 to remove and replace broken URL.] Politicians and car salesmen are notorious for being dishonest....
Steve Nguyen, PhD
Sep 29, 2012


Book Review-The Orange Revolution
I’m a very picky book reader. Prior to reading “The Orange Revolution: How One Great Team Can Transform an Entire Organization,” I had...
Steve Nguyen, PhD
Aug 21, 2012


Overreliance on Computer May Leave You Ill-Suited for High-Trust Jobs
[NOTE: This post was updated March 2018] Many of us have seen, heard, or read about the computer geek who is so consumed about...
Steve Nguyen, PhD
Mar 21, 2012


A Positive Mindset and Happy Attitude Help You Succeed at Work
In his book, “The Happiness Advantage” (2010) Shawn Achor asserts that happy employees can actually help improve an organization’s bottom...
Steve Nguyen, PhD
Mar 8, 2012


Virtual Workplaces and Telework
I saw an article on Time magazine’s website today called, “The Beginning of the End of the 9-to-5 Workday?” (Schawbel, 2011). The article...
Steve Nguyen, PhD
Dec 21, 2011


Bosses and Powerful People Do Not Listen
A recent study found that the more power people have, the more likely they will discount advice due to an elevated sense of confidence in...
Steve Nguyen, PhD
Oct 3, 2011


The Three Burnout Subtypes
[NOTE: This post was updated November 2016] Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job,...
Steve Nguyen, PhD
Aug 19, 2011


Failure is a Better Teacher than Success
“Failure is not fatal. Failure should be our teacher, not our undertaker. It should challenge us to new heights of accomplishments, not...
Steve Nguyen, PhD
Jun 14, 2011


Information Overload: Too Much Information Becomes Noise
[Note: This post was updated January 2021 for freshness & clarity.] In “Information Overload: Causes, Symptoms and Solutions,” an article...
Steve Nguyen, PhD
May 18, 2011


Multitasking Doesn’t Work
[NOTE: This post was updated January 2017] Multitasking is a word that gets thrown around a lot these days. But it’s important to...
Steve Nguyen, PhD
Apr 3, 2011


Creating an Ethical Organizational Culture
[NOTE: This post was updated October 2016] “Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior...
Steve Nguyen, PhD
Feb 14, 2011


What Happens When Leaders Set High Expectations?
Some of you may have heard that when leaders set high expectations followers rise to meet them. Well, there’s actually a concept called...
Steve Nguyen, PhD
Feb 5, 2011


Less Talk, More Action-The PAR Technique
In his book, Good Boss, Bad Boss, Robert Sutton talks about a problem many of us see in our workplaces — too much talking and not enough...
Steve Nguyen, PhD
Jan 14, 2011


The Dangers of Charismatic Leaders
[NOTE: This post was updated December 2022 for freshness & clarity, and to remove and replace broken URL links.] Professor Robert Sutton...
Steve Nguyen, PhD
Nov 26, 2010
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