top of page



Lack of Sleep Contributes to Unethical Conduct
Most of us understand the importance of sleep and its impact on our health and safety. Extending the importance of sleep further into the...
Steve Nguyen, PhD
Jun 27, 2011


Multitasking Doesn’t Work
[NOTE: This post was updated January 2017] Multitasking is a word that gets thrown around a lot these days. But it’s important to...
Steve Nguyen, PhD
Apr 3, 2011


Creating an Ethical Organizational Culture
[NOTE: This post was updated October 2016] “Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior...
Steve Nguyen, PhD
Feb 14, 2011


What Happens When Leaders Set High Expectations?
Some of you may have heard that when leaders set high expectations followers rise to meet them. Well, there’s actually a concept called...
Steve Nguyen, PhD
Feb 5, 2011


Less Talk, More Action-The PAR Technique
In his book, Good Boss, Bad Boss, Robert Sutton talks about a problem many of us see in our workplaces — too much talking and not enough...
Steve Nguyen, PhD
Jan 14, 2011


Workplace Incivility Causes Mistakes and Even Kills
Research on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...
Steve Nguyen, PhD
Nov 5, 2010


Customers Hate Rudeness Even When It’s Not Directed at Them
In their research studies, Porath, MacInnis, & Folkes (2010) “demonstrate[d] that witnessing an incident of employee-employee incivility...
Steve Nguyen, PhD
Oct 29, 2010


Work Stresses, Bad Bosses, and Heart Attacks
“In 2007, nearly 80 million Americans—one out of every three adults—had some type of cardiovascular disease (CVD)…[In fact,] CVD has been...
Steve Nguyen, PhD
Sep 30, 2010


Busy Work and Fake Work
In “Fake Work” Peterson & Nielson (2009) contend that “much of the hard work people do for their organization does little to link people...
Steve Nguyen, PhD
Sep 18, 2010


Job Insecurity and Employee Health
The New York Times ran an article (Luo, 2010) that talked about job loss and adverse impacts on health. What’s most intriguing were the...
Steve Nguyen, PhD
Jul 5, 2010
Leadership, Southwest Airlines, and Malice in Dallas
Note: If you have trouble viewing the video, you can watch it on YouTube. This is a hilarious video (watch his aerobic workouts) produced...
Steve Nguyen, PhD
Jun 11, 2010


3 Primary Goals of People at Work
In “The Enthusiastic Employee” authors Sirota, Mischkind, and Meltzer (2005), working under Sirota Consulting, surveyed 2.5 million...
Steve Nguyen, PhD
May 6, 2010


April 30 The Fall of Saigon
Photo: A North Vietnamese tank crashes through the gates of the Presidential Palace in Saigon, Vietnam on April 30, 1975. The taking of...
Steve Nguyen, PhD
Apr 29, 2010


Gender and Leadership – Does It Matter?
I come across the topic of gender and leadership quite a bit and thought I would share what I found after researching this subject. The...
Steve Nguyen, PhD
Apr 26, 2010


Implementing Change and Overcoming Resistance
[NOTE: This post was updated November 2016] In “Leading Change,” John Kotter (1996) outlined an 8-Stage Process to Creating Major Change:...
Steve Nguyen, PhD
Feb 5, 2010


Elements of Corporate Cultures
In “Culture by Default or by Design?” Edmonds and Glaser (2010) talk about the challenge of describing the culture of an organization. In...
Steve Nguyen, PhD
Feb 1, 2010


What Really Motivates Employees
In an article titled, “What Really Motivates Workers” in the January-February 2010 issue of the Harvard Business Review, Amabile & Kramer...
Steve Nguyen, PhD
Jan 17, 2010


Being Attractive Helps Get You Hired
[NOTE: This post was updated October 2017] When making decisions about whether or not to hire prospective job applicants, interviewers...
Steve Nguyen, PhD
Dec 17, 2009


People with a Situational Value System
[NOTE: This post was updated December 2023 for freshness & accuracy.] Many years ago, while waiting for a show at a nice hotel in Dallas,...
Steve Nguyen, PhD
Dec 13, 2009


Workplace Incivility Hurts Employees & Businesses
Workplace incivility is defined as “the exchange of seemingly inconsequential inconsiderate words and deeds that violate conventional...
Steve Nguyen, PhD
Dec 11, 2009
bottom of page