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Virtual Workplaces and Telework
I saw an article on Time magazine’s website today called, “The Beginning of the End of the 9-to-5 Workday?” (Schawbel, 2011). The article...
Steve Nguyen, PhD
Dec 21, 2011


Bosses and Powerful People Do Not Listen
A recent study found that the more power people have, the more likely they will discount advice due to an elevated sense of confidence in...
Steve Nguyen, PhD
Oct 3, 2011


Steve Jobs Resigns – The Failure to Disengage and Price of Workaholism
[This article was written on August 29, 2011]: Steve Jobs, the charismatic and visionary founder of Apple Computers has resigned ( August...
Steve Nguyen, PhD
Aug 28, 2011


Lack of Sleep Contributes to Unethical Conduct
Most of us understand the importance of sleep and its impact on our health and safety. Extending the importance of sleep further into the...
Steve Nguyen, PhD
Jun 27, 2011


Failure is a Better Teacher than Success
“Failure is not fatal. Failure should be our teacher, not our undertaker. It should challenge us to new heights of accomplishments, not...
Steve Nguyen, PhD
Jun 14, 2011


Information Overload: Too Much Information Becomes Noise
[Note: This post was updated January 2021 for freshness & clarity.] In “Information Overload: Causes, Symptoms and Solutions,” an article...
Steve Nguyen, PhD
May 18, 2011


Creating an Ethical Organizational Culture
[NOTE: This post was updated October 2016] “Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior...
Steve Nguyen, PhD
Feb 14, 2011


What Happens When Leaders Set High Expectations?
Some of you may have heard that when leaders set high expectations followers rise to meet them. Well, there’s actually a concept called...
Steve Nguyen, PhD
Feb 5, 2011


Less Talk, More Action-The PAR Technique
In his book, Good Boss, Bad Boss, Robert Sutton talks about a problem many of us see in our workplaces — too much talking and not enough...
Steve Nguyen, PhD
Jan 14, 2011


The True Financial Cost of Job Stress
It is estimated that job stress cost U.S. businesses between $150 billion (Spielberger, Vagg, & Wasala, 2003, citing Wright and Smye) and...
Steve Nguyen, PhD
Jan 9, 2011


The Dangers of Charismatic Leaders
[NOTE: This post was updated December 2022 for freshness & clarity, and to remove and replace broken URL links.] Professor Robert Sutton...
Steve Nguyen, PhD
Nov 26, 2010


Workplace Incivility Causes Mistakes and Even Kills
Research on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...
Steve Nguyen, PhD
Nov 5, 2010


Customers Hate Rudeness Even When It’s Not Directed at Them
In their research studies, Porath, MacInnis, & Folkes (2010) “demonstrate[d] that witnessing an incident of employee-employee incivility...
Steve Nguyen, PhD
Oct 29, 2010


Work Stresses, Bad Bosses, and Heart Attacks
“In 2007, nearly 80 million Americans—one out of every three adults—had some type of cardiovascular disease (CVD)…[In fact,] CVD has been...
Steve Nguyen, PhD
Sep 30, 2010


Busy Work and Fake Work
In “Fake Work” Peterson & Nielson (2009) contend that “much of the hard work people do for their organization does little to link people...
Steve Nguyen, PhD
Sep 18, 2010


Coaching and Mental Illness
“Coaching is normally seen as an activity to enhance performance and achievement of goals” (Buckley, 2010, p. 394). When coaches talk...
Steve Nguyen, PhD
Sep 3, 2010


Book Review: Good Boss, Bad Boss
In an email exchange, Professor Robert I. Sutton (author of the highly acclaimed book, “The No Asshole Rule”) asked me if I was...
Steve Nguyen, PhD
Aug 12, 2010


Job Insecurity and Employee Health
The New York Times ran an article (Luo, 2010) that talked about job loss and adverse impacts on health. What’s most intriguing were the...
Steve Nguyen, PhD
Jul 5, 2010
Leadership, Southwest Airlines, and Malice in Dallas
Note: If you have trouble viewing the video, you can watch it on YouTube. This is a hilarious video (watch his aerobic workouts) produced...
Steve Nguyen, PhD
Jun 11, 2010


3 Primary Goals of People at Work
In “The Enthusiastic Employee” authors Sirota, Mischkind, and Meltzer (2005), working under Sirota Consulting, surveyed 2.5 million...
Steve Nguyen, PhD
May 6, 2010
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