Steve Jobs Had Moderately Low Emotional Intelligence
I thought this might be an interesting case study. I’ve come across many articles where writers (both lay and scholars) have stated that...
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Steve Nguyen, PhD
- Nov 5, 2017
Conversation Killers: Interrupt/Monopolize, Minimize/Discount, Oppose/Argue, and Not Pay Attention
There are four types of people who destroy and neutralize a conversation dead in its track. These types can be distinct but often I find...
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Steve Nguyen, PhD
- Oct 12, 2016
Don’t Waste Time Trying To Discredit Others
Whether in my personal or professional life, when I observe myself and others around me, one of the biggest personal and professional...
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Steve Nguyen, PhD
- Sep 30, 2016
Why It’s Necessary To Fight Work Stress And How To Do It
A writer asked for my thoughts about why it is necessary to fight work stress and how to do it. Here’s my response: Why We Must Combat...
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Steve Nguyen, PhD
- Jan 1, 2016
Don’t Have to Put Others Down To Feel Better About Ourselves
[Note: This post was updated July 2020 for freshness & clarity.] One consistent and recurring theme keeps appearing over and over again...
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Steve Nguyen, PhD
- Jul 24, 2013
Workplace Bullying Is Not Employee Dissatisfaction and Is Different from School Bullying
This post is in response to an article titled “Thou Shalt Not Bully” that was posted on HCOnline, Australia’s online magazine for senior...
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Steve Nguyen, PhD
- Nov 5, 2010
Workplace Incivility Causes Mistakes and Even Kills
Research on workplace incivility (for example, emotional abuse or rudeness in the workplace) revealed that if someone is rude to you at...
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Steve Nguyen, PhD
- Oct 29, 2010
Customers Hate Rudeness Even When It’s Not Directed at Them
In their research studies, Porath, MacInnis, & Folkes (2010) “demonstrate[d] that witnessing an incident of employee-employee incivility...
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Steve Nguyen, PhD
- Oct 1, 2010
Work Stresses, Bad Bosses, and Heart Attacks
“In 2007, nearly 80 million Americans—one out of every three adults—had some type of cardiovascular disease (CVD)…[In fact,] CVD has been...
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Steve Nguyen, PhD
- Aug 13, 2010
Book Review: Good Boss, Bad Boss
In an email exchange, Professor Robert I. Sutton (author of the highly acclaimed book, “The No Asshole Rule”) asked me if I was...
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Steve Nguyen, PhD
- Dec 13, 2009
People with a Situational Value System
[NOTE: This post was updated December 2023 for freshness & accuracy.] Many years ago, while waiting for a show at a nice hotel in Dallas,...
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Steve Nguyen, PhD
- Dec 11, 2009
Workplace Incivility Hurts Employees & Businesses
Workplace incivility is defined as “the exchange of seemingly inconsequential inconsiderate words and deeds that violate conventional...
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